When a guest walks into your boutique hotel, they are entering a carefully crafted story. Everything they see, including the fresh flowers and the softness of the lights, was an intentional choice, but what about the words you use?
Language is part of the atmosphere. It has tone, texture, and emotional weight. It can be warm and inviting; or it can create distance and frustration.
This 4-week course will help your team speak English with warmth, clarity, and grace. The lessons are delivered entirely through voice notes and text messages, using WhatsApp or Telegram. It is a great option for boutique and family-owned hotels that want to support their teams' growth without interrupting daily operations.
Course OutlineWeek 1 — Evaluation & Brand talk
- General evaluation
- Team Discussion: Brand talk
Week 2 — Team Project A & Nuance
- Potential Guest A
- Categorize words using word maps
Week 3 — Team Project B & Self-correction
- Potential Guest B
- Identify and grow from mistakes
Week 4 — Evaluation & Reflection
- Q&A for clarification
- General evaluation
- Self-reflection & Team reflection
Key Features
- Team building group work
- Team and self-reflective activities
- Detailed feedback from the teacher
This course is suitable for intermediate and advanced English speakers.
Your hospitality is amazing! Let's get your team's words to match. ✨
The base price is $149/person.
However, more participants = more savings per person!
Storybook English
All courses begin on Mondays. You can buy the course now and schedule when you're ready. However, we must have all the participants' phone numbers before we can start.
Please check your email for the confirmation letter and scheduling link.
Thank you.
