Having empathy and being able to express empathy are two different things. This course will give your team the cultural knowledge and vocabulary necessary to speak directly to your clients' hearts.
Key Features
Authentic situation analysis
Team building group work
Detailed feedback from the teacher
* Suitable for intermediate and advanced English speakers
Empathy in Action
All courses begin on Mondays. We must have all the participants' phone numbers before we can start.
Contact us to discuss your team's needs.
