When a guest walks into your hotel, they are entering a carefully crafted story. Everything they see, including the fresh flowers and the softness of the lights, were intentional choices, but what about the words you use?
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Language is part of the atmosphere. It has tone, texture, and emotional weight. It can be warm and inviting; or it can create distance and frustration.
 
This 4-week course helps boutique hotel staff speak English with warmth, clarity, and grace. The lessons are delivered entirely through voice notes*, so it fits into the rhythm of your day with minimal interruption.
You will learn to:
Greet guests with natural confidence
Express empathy in difficult moments
Soften tone without sounding too formal
Build easy, welcoming conversations
Speak English with the same elegance that defines your brand

You will also receive:
voice and text feedback from Teacher Kei
a weekly progress report (given to the manager)
time for Q&A (questions and answers) about grammar
a certificate of completion 
 
This is not a corporate training course. It’s a curated program that was designed with you in mind.

Your sense of hospitality is already beautiful. Now, let's get your words match. ✨

*The lessons are given in a hybrid format using your choice of WhatsApp, Telegram, or Microsoft Teams.​